Customer Service Agent (CSA) roles at Dubai Emirates

As a Customer Service Agent (CSA) with Dubai Emirates, you will assist passengers at Dubai International Airport with check-in, boarding, baggage, and enquiries. We provide training and support so you can grow with the airline. Full-time and part-time positions are available at our Dubai hub.

What we offer:

  • Training and career development
  • Travel and other employee benefits
  • Stable schedules and growth opportunities
  • Work in a fast-paced aviation environment

Our Dubai Emirates CSA roles are ideal if you enjoy helping people, work well in a team, and want to build a career in aviation. We hire for airport counters, gate operations, and customer support at Dubai International Airport. No prior airline experience is required—we train you.


Why join our team

Training & development

We provide full training for CSA roles so you can serve passengers confidently and grow into other positions with Dubai Emirates.

Flexible schedules & benefits

Full-time and part-time CSA positions are available at Dubai Emirates. We offer training, career development, and the chance to grow into other airport or in-flight roles.

If you are customer-focused, reliable, and ready to start or grow your career in aviation, we encourage you to apply for our Customer Service Agent (CSA) positions.

Get started with your application today.

What’s covered with Customer Service (CSA)?

Airport & check-in

Assist passengers with check-in, boarding passes, and baggage at the airport.

Gate & boarding

Support gate operations and boarding so flights depart on time and passengers are informed.

Customer care & support

Answer passenger questions and resolve issues so everyone has a smooth travel experience.

Start your aviation career today

Apply for CSA, Cabin Crew, Corporate, or ground roles. We support you from application to your first day.

Apply Now